Shipping Policy

Shipping Policy

At WallPatcher, we are committed to delivering your wall repair products as safely and efficiently as possible. Below you can find information about our order processing, shipping, and delivery policy.

1. Shipping & Fees

Calculated Costs: Shipping fees are calculated and displayed clearly at checkout before you complete your purchase.

Delivery Estimates: Delivery times may vary depending on your destination and the selected shipping method. Estimated delivery times will be shown at checkout or in your order confirmation email.

Order Fulfillment: Orders may be shipped from different fulfillment locations depending on stock availability and your delivery address.

Reliable Carriers: We work with trusted shipping partners to help ensure your order arrives safely.

2. International Shipping & Customs

Duties and Taxes: For international orders, customers may be responsible for customs duties, import taxes, or other local charges depending on their country.

Customs Delays: WallPatcher is not responsible for delays caused by customs clearance procedures.

3. Order Processing & Tracking

Processing Time: Most orders are processed within 1–3 business days, excluding weekends and holidays. You will receive a confirmation email once your order has been dispatched.

Tracking Information: Once your order has shipped, we will send you a tracking number by email. Please allow up to 48 hours for tracking updates to appear.

Support: If your order has not arrived within the expected delivery window, please contact us at patcher.wall@gmail.com.

4. Pre-Order Items

If you purchase a pre-order item, it will be shipped according to the estimated timeline shown on the product page. Pre-ordering reserves your item, and it will be sent as soon as it becomes available.

5. Lost or Damaged Items

If your order is lost in transit or arrives damaged, please contact us as soon as possible at patcher.wall@gmail.com. We will review the issue and work to provide an appropriate solution.

For any shipping-related questions, please contact our support team at: patcher.wall@gmail.com